Hello! 

My name is Sonam 👋🏽

I am an User Experience (UX) Researcher inspired to create user-centred solutions to enhance experiences 

Projects 👩🏽‍💻

Please find a selection of UX case studies below 

”I don’t think any human is that polite”: A mixed-method user experience study on voice assistant politeness

Delivery of a high-fidelity UI design for 'Ride', an in-car rear seat infotainment system


Ethnographic research to understand the nature of interactions between users and conversational agents